Set it up once.Never think about it again.

Zinnect's workflow builder handles the routing, updates, reminders and handoffs your team does by hand today.

Rated out of 5 byteams

Trusted by 200K+ companies in 92 countries

77% of service reps say their workload has grown in the past year

Workflow Builder

Automation logic as detailed as your process

Branches, delays, cross-record conditions and workflows that call other workflows. Not just if-this-then-that.

One source of answers, for customers and your team

Write an article once and use it everywhere — help center, chat agent, and reply composer. Connect with us to see it live.

Example Workflows

What teams automate first

Start from the workflows other teams switch on in the first week — same When… → … format as Workflow Builder.

Built for Every Team

Automation that doesn't need an admin

Start from a template, describe what you want in plain language, or build from scratch.

Start from a template when you create a workflow — conditions and actions land ready to edit.

Describe a workflow in a sentence and Zinnect drafts it for you to review.

Multi-step outreach that pauses automatically the moment someone replies.

Escalate, reassign or notify before a response target slips.

Decide whether records can repeat a workflow when the conditions match again.

And more

Everything else your workflows can do.

Compare old and new values on update triggersWeighted round robin assignmentSet, append, clear or copy field valuesPre-built ticket acknowledgment and resolution templates
Nested AND/OR filter groupsRun one workflow from inside anotherAuto-create tasks with an owner and due dateWarnings when a branch path has no actions

Integration

Seamless integration with
your favourite apps

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Enterprise Grade Security

Keep your company's data secure and compliant with industry-leading security standards and certifications.

SOC 2 Type II

ISO 27001

GDPR

HIPAA

Let the AI handle the busywork.

See it work on your own pipeline and ticket queue in a personalized walkthrough.

Zinnect
24/7 support
Release Updates
Secure & Compliance
99.99% Uptime